Free, fast, and tracked — anywhere in Australia.
Free delivery on every order, Australia-wide.
Orders ship same or next business day.
A tracking link lands in your inbox at dispatch.
Shipping is free on every DayBox order over A$50 — which covers every product in the range today. Any future accessory orders under A$50 ship at a flat A$9.95. The price you see at checkout is the price you pay, wherever you are in Australia.
We dispatch fast. Orders placed before our daily cut-off are sent out the same or next business day. Orders placed on weekends or public holidays are dispatched on the next business day.
You'll receive an email with tracking details as soon as your order leaves our warehouse, so you can follow it all the way to your door.
Once dispatched, here's roughly how long delivery takes. These are estimates from our carriers, not guarantees:
| Destination | Estimated delivery |
|---|---|
| Metro areas | 2–5 business days |
| Regional areas | 3–8 business days |
| Remote areas | Up to 10+ business days |
Heads up: shipping is free to every Australian address — including regional and remote locations. The only difference is that deliveries to regional and remote areas naturally take a little longer to arrive.
Every order ships with tracking. When your DayBox is dispatched, we'll email you a tracking number and a link so you can check its progress at any time. If you've made an account, you can also view tracking under your order history.
We ship across Australia and the United States. Within the US, we deliver to the 48 contiguous states — we’re currently unable to ship to Alaska, Hawaii, or remote and offshore areas, because the DayBox’s large lithium battery and refrigerant can’t travel by air freight (the only way to reach those destinations). US orders are dispatched from our US warehouse, so there are no import duties or tariffs to pay. If you’re somewhere else and keen on a DayBox, get in touch — we’d love to hear from you.
We do everything we can to get your DayBox to you quickly, but once a parcel is with the carrier, delivery timing is in their hands. Weather events, peak periods (like the holidays) and remote routes can occasionally cause delays. If your order seems held up or hasn't arrived in the expected window, contact us at support@daybox.com.au and we'll chase it up with the carrier for you.
Every order is packed carefully, but if your DayBox arrives damaged, please take a few photos and email us within 7 days of delivery so we can make it right. If a tracked order appears lost in transit, get in touch and we'll investigate with the carrier and sort out a replacement or refund.
Our Australia-based team is happy to help — Mon–Fri, 9am–5pm AEST.